Privacy policy

Drover Tech Pty Ltd (ABN 74 698 960 557) operates drover.tech and the Drover platform. We are an Australian-owned business. If you have questions about this policy or your personal information, contact us at gday@drover.tech.

This policy explains how we collect, use, store and protect personal information when you visit our website, join the carrier waitlist, or otherwise interact with Drover before or after launch.

We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

When you join the waitlist, we may collect:

• Your name, email address and mobile number
• Your business or company name, fleet size and ABN (if you provide it)
• Freight categories and operating areas you select
• A referral code if another carrier referred you, and a unique referral code we assign to you
• Marketing attribution data such as UTM parameters, referrer URL and the time you submitted the form

We use waitlist information to:

• Manage your place on the carrier waitlist and contact you about launch
• Send you a confirmation email when you join the waitlist
• Send marketing emails if you opt in separately on the waitlist form
• Operate our carrier referral program
• Understand carrier demand by region and freight type
• Improve our website and pre-launch communications
• Meet legal, regulatory or security requirements where applicable

We do not sell your personal information. We may share information with service providers who help us run the website, store data and send emails (for example, hosting, database and email delivery providers), but only so they can perform those services for us and subject to appropriate safeguards.

We may also disclose information if required by law or to protect the rights, safety or security of Drover, our users or others.

Some of our service providers may store or process personal information outside Australia, including in the United States and other countries where their infrastructure is located. This includes our database provider and may include our email delivery provider.

Where we disclose personal information to overseas recipients, we take reasonable steps to ensure they handle it in a way that is consistent with the Australian Privacy Principles.

Waitlist data is stored securely using industry-standard infrastructure. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.

No method of transmission or storage is completely secure. If you believe your information has been compromised, please contact us promptly.

We keep waitlist information for as long as needed to manage the waitlist, communicate with you about Drover, and meet our legal obligations. If you ask us to delete your information and we no longer need it, we will take reasonable steps to do so.

You can ask us for access to, or correction of, personal information we hold about you. You may also withdraw marketing consent or ask us to delete your waitlist entry, subject to any legal obligations we have to retain certain records.

To make a request, email gday@drover.tech. We will respond within a reasonable time.

Our website may use cookies or similar technologies for basic functionality and, if enabled, analytics to understand how visitors use the site. You can control cookies through your browser settings.

Our website may link to third-party sites such as social media platforms. Those sites have their own privacy policies, and we are not responsible for how they handle your information.

We may update this policy from time to time. The latest version will always be published on this page with an updated date. Material changes may also be communicated where appropriate.

If you believe we have mishandled your personal information, please contact us first at gday@drover.tech. We will look into it and respond within a reasonable time.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

For privacy questions or requests, contact us at gday@drover.tech.